The SNAP Program
Otherwise known as the Strategic National Account Partner was created because Radwell recognized the need to help our National Accounts. As a partner you will get a dedicated Sales Manager whom will be the guardian of the strategic customer relationship, orchestrating the deployment of corporate-wide resources to provide comprehensive products, services, and solutions to the strategic account.
Benefits
- Preferred customer pricing
- Plant audit
- Quarterly reviews with cost saving reports
- Dedicated SNAP Sales Managers
- Critical spare solutions / VMI
- Total repair management
- Total supply chain solutions
- Repair and surplus prioritization
- All repairs completed within a Radwell facility
- FREE inbound shipping (Discounted shipping outside Continental USA)
- Field Service Technicians available
- Customized payment terms
- 24x7/365 phone support
- Asset Recovery / Inventory Liquidation Program
- 2 Year Radwell Warranty with an optional 3 Year Radwell Warranty
- FREE work reports on repairs
- ISO 9001 : 2015 Certified
Solutions backed by quality
Process
Incoming units are reviewed for repair feasibility by our trained QA Team;A free evaluation is performed, and the customer is contacted within 24 hours;All surplus items are tested by QA before shipment
Investment
We have invested $7.2 million for over 2,600 test fixtures;We stock over 13 million items from over 20,000 manufacturers;Our total inventory value is over $1.8 BILLION
Experience
Team Radwell has been a Repair Leader since 1979;Six Sigma trained employees;Quality Leader Program
Reliability
All our products come with a 2 year warranty;Continuous Improvement Process assures we begin and end with Quality;Specialized Engineering Teams for repair